[Charming Hangzhou 3 Days 2 Nights] Hangzhou, Former Residence of Hu Xueyan

FAQ

Why is the per-person price higher for a solo booking than for a group booking on the same tour?

Solo travelers on this route are provided with a private car service, meaning you will have exclusive use of the vehicle, driver, and guide throughout the trip.
When multiple people book together, the vehicle and guide costs are shared among the group, reducing the per-person cost. As a solo traveler, the fee you pay covers the dedicated vehicle and driver-guide for your exclusive service. This tour is tailored specifically for you, so the service level differs from that of a multi-person group. The price difference reflects the fundamental distinction in service models. For more information, please contact customer service.

Why are children charged? How do I choose tickets if I'm unsure about my child's height?

The tour cost includes expenses such as the seat and guide service. These resources are calculated based on the number of travelers, so children must pay their share; bed fees and standard attraction tickets are waived.
If you're unsure about your child's height: select the ticket-free option when booking. Upon arrival at the attraction, your child's actual height will be checked. If they meet the ticketing requirements, you can pay the relevant admission fee on site.

Why choose a premium group tour with no shopping stops?

Choosing a premium no-shopping group tour means spending your precious time enjoying the scenery rather than sitting in shopping stops.
Standard low-cost tours often cover their costs through forced shopping and hidden fees, cutting into sightseeing time and resulting in a poor experience. A no-shopping tour doesn't visit any designated shops and has no hidden fees, so all your time is spent exploring in depth and listening to your guide, making the itinerary much more relaxed. No-shopping tours also typically provide more professional guides and more comfortable vehicles, ideal for travelers who value quality and want to avoid scams. Spend a little more on the tour fee, and save time and peace of mind.

这个行程体验感如何？

体验感较好，属于深度慢游型行程，不赶路、不打卡。
优点：西湖分南北线游览，节奏舒缓；岳王庙和胡雪岩故居配备精讲服务，能真正读懂历史，而不是走马观花；西溪湿地乘船穿行，轻松惬意；梦想小镇适合傍晚去，灯光与建筑结合，拍照出片。

I don't speak Mandarin, only English. Will I be able to communicate?

没问题，我们有对应方案：
英语：西湖、西溪等大景区有英文导览册（游客中心领取）和英文指示牌。我们的导游也支持英文服务（需在套餐内选择）。
聋哑人士：我们提供文字沟通管家（全程打字），且景区内重要通知（如末班船时间）我们会单独发给您文字版。西湖、西溪等景区的导览屏也有字幕。

What are the highlights of this itinerary?

亮点在于自然山水、人文精讲与现代科创小镇的深度融合，节奏舒缓、内容厚重。
西湖深度：南北线全覆盖，从苏堤春晓到断桥残雪，拒绝走马观花。
精讲服务：岳王庙、胡雪岩故居配有专业精讲，读懂岳飞忠魂与红顶商人的传奇一生。
网红打卡：梦想小镇是杭州互联网科创地标，建筑设计新潮，适合拍照。
生态休闲：西溪湿地乘船穿行水道，体验“一曲溪流一曲烟”。

Is the daily schedule too rushed? Can I set my own pace?

Our design philosophy is "in-depth experiences, no rushing around."
During the planning stage, we'll discuss your preferred travel pace. You can choose "compact" (2-3 attractions per day), "comfortable" (1-2 attractions per day with free time), or "relaxed" (main activities concentrated in half a day, with the rest free).
The actual pace during the trip is entirely up to you and your guide. If you're especially interested in a particular spot, you can stay longer; if you're tired, you can skip non-essential sites. Our guides adjust flexibly—no forced check-ins. The advantage of a small private group is that you call the shots, with no need to accommodate anyone else.