[Qiandao Lake Waterscapes Day Tour] Hangzhou, Qiandao Lake

FAQ

Why is the per-person price higher for a solo booking than for a group booking on the same tour?

Solo travelers on this route are provided with a private car service, meaning you will have exclusive use of the vehicle, driver, and guide throughout the trip.
When multiple people book together, the vehicle and guide costs are shared among the group, reducing the per-person cost. As a solo traveler, the fee you pay covers the dedicated vehicle and driver-guide for your exclusive service. This tour is tailored specifically for you, so the service level differs from that of a multi-person group. The price difference reflects the fundamental distinction in service models. For more information, please contact customer service.

Why are children charged? How do I choose tickets if I'm unsure about my child's height?

The tour cost includes expenses such as the seat and guide service. These resources are calculated based on the number of travelers, so children must pay their share; bed fees and standard attraction tickets are waived.
If you're unsure about your child's height: select the ticket-free option when booking. Upon arrival at the attraction, your child's actual height will be checked. If they meet the ticketing requirements, you can pay the relevant admission fee on site.

What happens if the weather is bad or an attraction closes unexpectedly?

我们有完善的应急预案，确保您的旅行体验不受影响。
提前预警：导游会每天关注天气和景点公告，如遇恶劣天气或突发关闭，会第一时间与您沟通调整方案。
备选方案：每个行程我们都预先设计了备选景点和活动。例如，户外景点因雨关闭时，可替换为博物馆、室内演出、手工艺体验等。
不可抗力处理：如因极端天气、自然灾害等导致整个行程无法继续，我们将按照订单确认书中的不可抗力条款处理，协助您与酒店、航空公司协调退款或改期。
实时沟通：所有调整都会征得您的同意后再执行，我们不会擅自作主。您的安全和体验始终是我们的第一考虑。

Can the itinerary be fully customized, or do I have to choose a fixed route?

We offer two itinerary modes—fully customized and semi-customized—to meet different needs.
Fully customized: Design your own exclusive itinerary from scratch based on your interests, schedule, and budget. Our travel designers will work with you one-on-one to recommend destinations, hotels, and activities, creating a unique route. Ideal for travelers with specific ideas or special needs (e.g., honeymoons, family trips, photography tours).
Semi-customized: If you prefer not to plan from scratch, choose one of our classic routes as a base and adjust it to your preferences—swap hotels, add or remove attractions, extend your stay somewhere, etc.
Either way, your trip is exclusive and private, with no joining other strangers on a group tour.

天屿景区和梅峰岛有什么区别？为什么要去天屿？

天屿景区和梅峰岛都是俯瞰千岛湖全景的绝佳位置，但天屿有三大独特优势：
第一，视野更开阔。 天屿山观景台为270°玻璃观景平台，视野几乎无遮挡，能将千岛湖星罗棋布的岛屿尽收眼底，视觉效果比梅峰岛更加震撼。
第二，登山更轻松。 天屿山海拔335米，但景区配备了景观自动扶梯，游客可轻松登顶，无需费力爬山，尤其适合带老人、孩子的家庭游客。
第三，景致更丰富。 傍晚时分，天屿山是拍摄千岛湖日落和晚霞的最佳地点，远眺燕栖阁与湖光夕照，宛如仙境。相比梅峰岛，天屿的体验更加多元和轻松。
因此，我们特别选择天屿景区，让您在有限的一日游中更舒适、更全面地欣赏千岛湖之美。

为什么选择千岛湖一日游？

千岛湖是上海及长三角周边周末短途旅行的黄金目的地，选择一日游可在有限时间内高效领略其精华。
千岛湖拥有1078个岛屿，水质为中国乃至世界一流，被誉为“天下第一秀水”。纯玩无购物，时间全部用于核心景点。从杭州出发仅需2小时车程，当日往返轻松不累。无论是家庭出游还是公司团建，千岛湖一日游都以“水清、岛奇、鱼鲜”三大特色，成为亲近自然、放松身心的首选。

千岛湖一日游玩什么？

本行程从杭州出发，带您深度体验千岛湖的精华。
乘休闲游艇游“天下第一秀水”。 您将乘坐游艇在碧波中穿行，感受“船在湖中走、人在画中游”的诗意。特别安排登森屿湖岛。还可以登天屿景区俯瞰全景。 相比热门的梅峰岛，天屿山观景台视野更佳。海拔335米，可乘景观自动扶梯轻松登顶，站上270°玻璃观景台，千岛湖全景一览无余。远眺燕栖阁，欣赏湖光夕照，仿佛置身仙境。

全程纯玩，早出晚归，适合周末短途旅行。